What advice service does your live chat provide?Last Updated: June 20, 2019
New Mortgage Applications
We are only able to provide our live chat service to customers who are looking for our mortgage advisers to process a new mortgage within the next 3 months. The reason why we do not advise outside this timeframe is because your personal circumstances could change and so can lender criteria, so any advice that we can give now may not be valid in the long-term. We would likely need to reassess your circumstances again in the future.
Existing Mortgage Questions
Media & Research Only
Mortgage Advisors or Persons working within the Financial Services industry
Alternatively, we highly recommend that you contact the Money Advice Service who are an independent mortgage advice service and helpline set up by the government.
They also have a live chat.